I spent a few days in Dallas a few weeks back working with a Telligent client on some community strategy stuff. As expected, a lot of the conversation focused on the effect third-party social networks have on website traffic.
But more importantly, we tried to hone in on how social networks can stimulate online conversations. One of the things I’ve noticed is the relationship between forums and things like Twitter. I grabbed the screenshot from TreeHugger to show how they’re using Twitter to “lubricate” content that exists within some of their other online properties.
I put lubricate in quotations because it’s a word that Twitter’s Ev Williams uses to describe how Twitter excels at delivering multiple pathways to existing information. In that context, I don’t think there’s a better way to describe it.
As far as my client work, the way I articulated it was to package your experts and present them online as visibly as possible. It’s not just about linking to your existing content, it’s also important to catalyze the opportunities to engage with you