“We recognize the importance and value of being engaged online, BUT, our IT team has a lot of concerns about providing access to social media.”
Ouch.
Unfortunately, IT concerns continue to be a major social media roadblock for many businesses and organizations that have to maintain complicated Web infrastructures. To date, I have yet to hear of any social media site being solely responsible for taking down a company’s IT system. The reality is that the use of social media sites is no more of an IT threat than general employee use of email and the Internet.
Most social networking sites do capture some degree of personal information which is of course always riskier than capturing no information at all. That is why companies are now regularly supplementing existing email/Internet policies with social media policies that guide employee use of sites in the workplace. An IT supporting boss may counter by arguing that providing access to social media is simply flipping a green light for employees to waste time.