We got an inquiry from Mike E. recently about some problems he was noticing with a Sandvox-built site playing back QuickTime movies when viewed from a Windows machine. While the movie played fine on a Mac, it seemed that as soon as he updated to the latest version of QuickTime on his PC, the movie he had in a pagelet stopped displaying.

It turns out that there is a bug in the newest version of the QuickTime plugin for Windows, in that it can't handle scaled-down movies. In other words, a movie where the original pixel size of the movie (for instance, 480 pixels wide) gets scaled down to fit the sidebar (in this case, 200 pixels wide).

As we mention in our documentation, it's a good idea for you to scale down your movie to match the viewing size on your website, but the reasons we mention there have to do with file size and transmission time, as well as video quality. When you put a larger movie on your website, Sandvox is not able to scale down the original movie data to the viewing size, though your web browser is perfectly happy (except for this new Windows