Andrew Mayo is kicking off the afternoon sessions of the conference with a left brained review of measurement in people management (I’m on after him).  His presentation:

• We know people our most important asset but business leaders don’t always act this way.  It’s HR’s job not just to say these statements but to turn them into action.  One way of helping make this shift is through better measurement.
• Even today, an organisation’s intellectual capital (customer, structural and human capital) can be worth 20 times as much as its tangible assets (financial and physical capital).  Human capital is the greatest of these – even though some people are liabilities!
• Human capital thinking treats people as assets to drive the value chain:
• Inputs = money, people and technology
• Passing through a system = leadership, policy and strategy, tools, processes, systems, values, culture
• Designed to convert these input outcomes = value provided to stakeholders.

• So we need to know what our assets are.  It’s different to human resource th