Did you get through yesterday’s rather monster ‘HR in the Social Business’ carnival?  Well, apologies, but I think this is going to be an even longer post… (it’s well worth reading though!)

I recently attended a great event, ‘Delivering Outstanding Performance’, organised by Michelle Lawton from Consult HR and ‘MOK’ from The Innovation Beehive.

Opening the event, MOK suggested that to contribute to their employers’ success, people need to be clear about what they want to be, who they are, and how that fits with their organisation.

We then had a presentation from Derrick Ahlfeldt, SVP HRM at Visa Europe with a case study from his organisation that demonstrated these points. In fact, Derrick’s story provided a great demonstration of much of what I’ve been blogging about here over the last couple of years too.

So I’ve gone a bit to town in describing Derrick’s presentation – and have also provided some notes / links to previous thoughts that support and occasionally challenge some of this case study:

Visa Europe stor