socialmedian: A Small Business Guide to Wikis

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A Small Business Guide to Wikis

Source: mashable

Oct 04, 2009

Summary

This post originally appeared on the American Express OPEN Forum, where Mashable regularly contributes articles about leveraging social media and technology in small business.

Streamlined communication, collaboration, and information sharing are all vital aspects to building a successful small business. You need to build ideas as a team, record past successes and failures, and have your employees keeping each other informed on their current work so your company can avoid overlap.

Social technology has risen to meet this challenge over the last few years. And while there are a lot of social tools to choose from, one type stands out for this type of collaboration: the wiki. The unique communication model inherent in the wiki makes it ideal for becoming a central business tool for your entire team. The following is an overview of using wiki software for small business:

What Exactly Is a Wiki?

A wiki is web software that allows you and others to create and edit interlinked web pages. This means that you can very quickly create a page (let’s say “New Ideas”) a

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