socialmedian: The burnout risks for E2.0 community managers

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The burnout risks for E2.0 community managers

Submitted by Magitam from Google Reader

Sep 29, 2009

Summary

Dion Hinchcliffe’s piece on community management surprised me. There is a sense that Dion is trying to lay down some ground rules in an area that is too new for anyone to draw anything other than tentative and early stage conclusions. That’s not to say that conclusions are incorrect. There is plenty with which to agree but it is not enough. There is a gaping hole down which many otherwise well intended projects will fall.

Culture is sometimes a bone of contention in community building and maintenance discussions but history and experience tell us that many large organizations develop cultures either accidentally or by design. There is an excellent article from M Jason Martin, the University of Florida from 2006 where he says:

Culture permeates all aspects of any society. It acts as the basic fabric that binds people together. Culture dictates tastes in music, clothes, and even the political and philosophical views of a group of people. Culture is not only shared, but it is deep and stable.[1] However, culture does not exist simply as a societal phenomenon. Orga

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