Consultants are hired to solve problems But what happens when there's a problem between a client and a consultant?
While most consulting projects are positive experiences for everyone involved, problems can arise when the client and consultant have different understandings about the "scope" of the project
In a nutshell, a consulting project's scope is what the client gets for their consulting fee In other words, the scope defines all the services and any products the consultant will provide to the client It is important that both the client and consultant agree about what is needed for the project to be complete
For example, if the consultant believes a project is complete when he or she submits the final report, it is essential the client know that - and not be expecting the consultant's fee also includes the consultant helping the company implement the report's recommendations
The time to establish the project scope is at the beginning of the project One of the best ways to avoid potential misunderstandings is to have a ...Read the full article