I have loved the iPhone, but now I am quitting the iPhone.
This is not an easy decision.
I was there in January 2007 when it was announced and I bought the first iPhone as soon as it was available. I happily bought the iPhone 3G a year later. I’ve proudly yelled “I Am A Member Of The Cult Of iPhone.” I’ve been an unabashed cheerleader for the device to all who’ll listen. And I’ve scoffed at developers who said they’d abandon the platform.
But I’m not going to upgrade to the iPhone 3GS. Instead, I’m abandoning the iPhone and AT&T. I will grudgingly pay the $175 AT&T termination fee and then I will move on to another device.
What finally put me over the edge? It wasn’t the routinely dropped calls, something you can only truly understand once you have owned an iPhone. I’ve lived with that for two years. It’s not the lack of AT&T coverage at home. I’ve lived with that for two years, too. It certainly isn’t the lack of a physical keyboard, that has never bothered me. No, what finally put me over the edge is the Google Voice debacle.
I quit the iPhone before even buying it. All the complaints over AT&T and I figured it wasn't worth it. Too bad... once again a business decision is limiting adoption (which is what the business wants most).
I despise AT&T with a passion! As a former employee of SBC (who bought AT&T), I vowed NEVER to give SBC any of my money. I switched my cell service to Verizon, my "landline" to Vonage, my internet to Comcast.
If Apple cared about its customers, it would make its phone carrier-independent. It has the muscle of the market behind it, too. Nobody who uses an iPhone gives a damn that AT&T is the carrier, except for the shoddy coverage, dropped calls, and horrible data plan (in other words, folks would love to use ANY OTHER carrier).
I would consider buying an iPhone if they weren't tied to AT&T. Not sure who the bonehead at Apple who drove that deal was, but he ought to be stoned.