Yesterday, I was chatting with a friend of mine about the PR his startup had “fallen into.” They actually created a really cool iPhone application and people noticed. He was excited about the coverage, but while his company wants to be engaged with the media and users, he and his fellow entrepreneurs often find storytelling and driving the narrative around their brand takes a back seat to delivering product / shipping code. Product of course, is the right focus, but new social media tools are making the engagement piece of the puzzle a little easier. Read the full article
Good article Christian. My advice though to these guys would be to just keep focusing on the product though. The product will create the PR, not vice versa.
thanks, gigglewonk. we have a tendency to focus on the newest, shiniest things, which can make social media daunting for brands to delve into -- as you say. i tried to make getting started not seem so tough. That said, is there anything mission critical that i left off?
Jasongoldberg: I disagree. First, you have to separate media coverage from PR. The product may drive media coverage and initially that coverage might even be positive, but the product won't drive public relations.
The idea behind brands leveraging social media is not about coverage -- while it can be a nice side benefit -- the goal is engagement and new and emerging social media tools can help. Think about Twitter. Fantastic coverage, terrible PR.