Experimenting in social media and web 2.0 can be a really fun thing to do. That is if you are an individual working on testing out some theories, or a small company that is nimble enough to adjust, make quick changes and adapt. Where experimenting with social media crosses the line of fun into dangerous territory is with brands who think that it’s the newest, hippest, greatest “thing” they should be doing, “just because”.
That “Just Because” reasoning is probably the most dangerous reason out there. Read the full article