As social media becomes more widely accepted as a communications channel, more and more businesses will find ways to use it. Some of them will innovate. Others will just follow, but because the core of social media and the corporation is connecting directly to one’s consumers, which makes them happy, we still only sit at the front end of the bell curve of this movement.
Without putting a time frame on my thoughts, here are some notions I shared last night. While I have no way of knowing if any of this will ring true, it’s fun to imagine what our world will look like a few years down the road. Take good notes. I’d love to hear what you think the future of social media will be like in the comments.