The Read Write Web recently posted about how Zappos.com has been using Social Media.
"Of all the different types of social media the company uses, none are as interesting as its use of Twitter. Twitter may sound cliche, but it's not just about Twitter as one single service. Twitter is symbolic of rapid, short, synchronous and public conversations. Zappos has bitten off a big chunk of that paradigm."
There's been an interesting conversation about social media conversations over at the eLearning Technology blog. I know Tony believes in the power of social media, but I don't think he feels the Twitter-love just yet.
The cogdogblog has this image on the TWITTER life cycle and some GREAT commentary around its use. Read the full article