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Sshall's Clips
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Mashable!
The last major piece of the puzzle that was missing from Gmail was voice and video chat. Not any more; if you have a webcam and a microphone, you can now video chat with your friends directly from Gmail by installing this plugin. The plugin works in all major browsers (I’ve tried it in the latest version of Firefox) a (Read More)
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Nov 14, 2008
: I tried it yesterday with a few friends, and I have to say I liked it. More than anything, I like that it's not bogged down with a ton of features I couldn't care less about.
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Mashable!
Sarah Evans is the director of communications at Elgin Community College (ECC) in Elgin, Illinois. She also authors a PR and social media blog.Your Twitter community is your life line. The strength of your community determines overall what you will (or won’t) get out of the microblogging platform. What do you want to (Read More)
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Nov 11, 2008
: Every brand must do this, twitter is becoming the home of customer services.
Nov 11, 2008
: I don't agree that every Brand must do this. It depends where your customers are. If some of them are using places like this, then that's cool. However, we need to ensure that we don't create an underclass of poorly supported customers. Those people who don't use twitter, get satisfaction and other such tools and websites. We shouldn't force people to have to use these tools if they would rather pick up a phone, email or write. Brands need to talk with customers wherever they are and whomever they are, and treat them all equally. Remarkable Customer Service shouldn't just be for the social media elite. Mike Ashworth Marketing Coach and Consultant Brighton and Hove, Sussex, UK Boosting Sales for Small and Medium Sized Businesses by helping them find, attract and keep Customers. http://www.linkedin.com/in/mikeashworth http://MichaelAshworth.wordpress.com 
Nov 12, 2008
: I agree with you that every brand should do this. Else why have a brand. Brands that go where the customers are and find NEW SOURCES of customers do such things as win Presidential Elections. Brands that don't, don't...
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Submitted by Raavi:
By now I’m sure everyone has read about the coming updates to Adwords. By the way, if you don’t already subscribe to the Adwords blog I highly recommend doing so. You can read the full details of the update there. (Read More)
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Putting people first
The Google User Experience team aims to create designs that are useful, fast, simple, engaging, innovative, universal, profitable, beautiful, trustworthy, and personable. Achieving a harmonious balance of these ten principles is a constant challenge. A product that gets the balance right is “Googley” – and will (Read More)
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