Community Server:
Widgets are foundational building blocks that let you highly customize the appearance and content of your Telligent Enterprise or Community pages. You've seen a number of other QuickTips on using widgets to do some of this customization, but perhaps you've basic questions about how widgets work and what they do. If that's t (Read More)
Community Server:
Telligent Analytics offers a lot of information across a multitude of reports. When it comes to reports dealing with the activity and behavior in your online forums, I have a few personal favorites I wanted to share. Understanding your forums time to solution, thread popularity and overall forum history is a great way to ge (Read More)
Community Server:
CSS overrides provide a powerful way to easily change the look and feel of your community. Here we show you how you can use CSS overrides to format the display of a table in a wiki page.The CSS overrides we used:.WikiTable{Â Â Â Â Â Â border:solid 1px #000;Â Â Â Â Â Â border-collapse:collapse;Â Â Â }.WikiTable td{Â Â Â Â Â Â border:solid (Read More)
Community Server:
Today when you want to create a mailing list with some people on it you probably have to contact your exchange administrator, give that person a list of names, and wait. With Telligent Enterprise you can turn any forum into a mailing list that site or group members can subscribe to. In fact, if it is enabled any private g (Read More)
Community Server:
Twitter is a great Internet-wide social networking tool--the whole idea of "microblogging" short little status messages and replying to your friends has become incredibly popular. Wouldn't it be great if you could replicate that environment in just your community or inside the firewall at your company? Using the status me (Read More)
Community Server:
Telligent Analytics makes it easy to create roles and assign users to those roles. This allows you to more closely manage the permissions for your Telligent Analytics application. Watch to learn more...
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Community Server:
The benefit of community-driven customer support is clear: by applying the knowledge of your customer base you can significantly drive down traditional support costs.In fact, the ROI calculation is quite simple. Most large organizations have a support team and can quickly calculate the cost-per-call into a customer service (Read More)
Community Server:
Your home page in Telligent Enterprise or Community is also referred to as "The Dashboard." This landing page gives you a place you can tailor to show you content you're interested in each time you sign on to your community. Dashboards are highly customizable: you can change what's displayed there, or even create new layout (Read More)
Community Server:
I spent a few days in Dallas a few weeks back working with a Telligent client on some community strategy stuff. As expected, a lot of the conversation focused on the effect third-party social networks have on website traffic. But more importantly, we tried to hone in on how social networks can stimulate online conversat (Read More)
Community Server:
We've made it really easy to customize your community. One easy customization is to use the wrapper options to make multiple widgets look like one.For Telligent Community (read more about customizing your community look and feel using widgets):(Please visit the site to view this media)Â For Telligent Enterprise (read more ab (Read More)
Community Server:
In Telligent Enterprise you can search for users based on profile attributes. This video demonstrates how simple it is to find experts in your enterprise by simply searching against profile feilds that users have filled out. (Please visit the site to view this media)This becomes really powerful if you combine it with our (Read More)
Community Server:
Looking to help your community members set up social networks of other members with like interests, goals, or needs? Groups in Telligent Community and Telligent Enterprise are a powerful, easy way to help your community's members this way.This video shows you how to set up group hierarchies and tailor your users' experience (Read More)
Community Server:
Telligent Analytics makes it easy to take data and scope it to a level that makes sense to you and your business. It has never been easier to see PageViews, Active Users or Answer Rates for a specific group within your online community. Watch to learn more...
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Community Server:
There are a lot of ways you can customize the look and feel of your Telligent Community and Telligent Enterprise site.While there is a lot of content on this site, we thought it would be helpful to put it all in one easy to read guide. So today, I am happy to announce we have published the first version of the the Customiza (Read More)
Community Server:
Odds are that you use Microsoft Word for at least some of your writing needs. When you're ready to move content from Microsoft Word (or any other Microsoft product like Excel or Outlook) into your community, be sure to use our Paste from Word option on the editing toolbar to ensure all the extraneous markup is stripped out. (Read More)