washingtonpost.com - Letters to the Editor
Michael Kinsley suggested that President-elect Barack Obama may be fibbing about giving up cigarettes and said we should "offer him a light and look the other way" ["Let the Guy Smoke," op-ed, Nov. 20]. Mr. Kinsley may have said this in jest, but it's no joke that smoking is the leading preventable cause of death in this co (Read More)
Mashable!
Jennifer Van Grove is a Social Media Strategist. She authors a blog about San Diego, technology, startups and social media at JenniferVanGrove.com. Online music sites have been offering up a melodious escape from the daily grind since the early 2000s. With the space seeing healthy competition from the likes of Pandora, Last (Read More)
Submitted by Robdiana
from Google Reader:
Digg and Revision 3’s Kevin Rose is in a spot of bother after suggesting women should have their nipples cut with scissors in an episode of DiggNation. The offending part is at the 4:17 minute mark in the DiggNation episode below, but if you can’t sit through it to that point, here’s what Rose said“there is only one time yo (Read More)
All Things Digital
About three weeks ago, Facebook and Twitter ended several weeks of serious talks, in which Facebook was offering to acquire Twitter for $500 million of its stock. While rumors of Facebook’s interest were brought up in an interview with Facebook CEO Mark Zuckerberg at the Web 2.0 Summit a few weeks ago, some shot down (Read More)
: @thomaspower facebook's estimated 2008 revenues are 300 million USD as per http://en.wikipedia.org/wiki/Facebook but then once again, those are just estimates and don't know how true they are.
Mashable!
Sarah Evans is the director of communications at Elgin Community College (ECC) in Elgin, Illinois. She also authors a PR and social media blog.Your Twitter community is your life line. The strength of your community determines overall what you will (or won’t) get out of the microblogging platform. What do you want to (Read More)
: I don't agree that every Brand must do this. It depends where your customers are. If some of them are using places like this, then that's cool.
However, we need to ensure that we don't create an underclass of poorly supported customers. Those people who don't use twitter, get satisfaction and other such tools and websites.
We shouldn't force people to have to use these tools if they would rather pick up a phone, email or write.
Brands need to talk with customers wherever they are and whomever they are, and treat them all equally.
Remarkable Customer Service shouldn't just be for the social media elite.
Mike Ashworth Marketing Coach and Consultant Brighton and Hove, Sussex, UK Boosting Sales for Small and Medium Sized Businesses by helping them find, attract and keep Customers.
: I agree with you that every brand should do this. Else why have a brand. Brands that go where the customers are and find NEW SOURCES of customers do such things as win Presidential Elections. Brands that don't, don't...
: Bleh, who cares. I like the idea of Cappuccinos but 4 bucks for a cup of coffee is ridiculous.
The stupid part i that McDonalds is trying to follow this model with it's McCafe deal. Hey, McDs, looks tasty but it's too pricey for a bit of flavor added mostly hot water.
Maybe they should halve all of their prices and see if they can drum up a new customer base.
Huffington Post
While California gays lick their wounds over ballot measure Proposition 8 passed Tuesday, which amends the California Constitution to define marriage as a heterosexual act, there are some who say this opens the door for what would surely be a controversial court finding."It's both a legal and moral domino," said SYOP law p (Read More)
Submitted by Michaelfidler:
I and just about everyone on the so-called tech blogosphere’s A-List just got the follow notice on Twitter that Al Gore, the so-called inventor of the Internet, had finally decided to tweet as promised. (Read More)
FriendFeed epicbeer
Think you know what you’re doing every time you engage in social media? Neither do I, and neither do the social media gurus I spoke to about their biggest social networking blunders. In an effort to learn from others’ mistakes, here’s a list of some all-star errors in judgment from some social media all stars. I’ll lead off (Read More)
: @sarahcrisman I appreciate your honesty too. When I wrote my comment I had no idea that this article would get so popular. I think it would be funny to have a post, where everybody can reveal the most embarrassing thing they did online. What do you think!
Submitted by Jasongoldberg:
There was an interesting discussion on socialmedian today regarding the daily "deadpool" and "layoff tracker" updates on sites like TechCrunch.It's sensationalist journalism. It's done just for ratings. It's counter productive. It's hyperbolic. And it's time for it to go. There's no need for it and no place for it.All (Read More)
: MORE FROM THE POST: This writer/startup CEO also wonders outloud if the new media websites/blogs (the TechCrunch's, ValleyWag's, etc.) of the world will be as transparent when they themselves go sideways, screw up, or god-forbid have to layoff some employees. They too are still figuring out their business models. And that's ok.
I'd prefer we just change the tone entirely and focus on substance vs. getting ratings out necessary layoffs. In fact, I'd much rather read a thoughtful post by one of the editors of the new media websites/blogs on why they think tech startups should or should not tighten the belt right now. Lead that debate vs. encouraging the pile on. There are going to be A LOT of layoffs in the months ahead in startup land. We're just getting started on this. Let's get ahead of it and plan for resources for the laid-off. Take a leadership position in interviewing and highlighting companies who are hiring. Be part of the solution.
: @michaelfidler It’s a dog eat dog world sometimes and it’s even more transparent online. I believe if you give somebody enough rope, eventually they will use it.
: I think this echos what happens quite often in our culture--we build em up to tear them down. The failure of a company is like anything else, there are valuable lessons to be learned, but those lessons are extracted by a careful and measured postmortem--not via sensationalism and attention grabbing headlines on some blog.