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Blogging Olympians offer a whole new view of the games.
Aug 13, 2008

The Social Path Unfortunately for me, the 2008 Summer Games are firing up just as my workload has gotten pretty intense. That means I'm already far behind on medal winners, upsets and "you should have seen it" moments.So I've had to squeeze my Olympic coverage out of friends and occasional news browsing, which tends to be 99% Michael Phelp (Read More)
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Five reasons customer service is better on social media
Jul 16, 2008

Submitted by Griner: (Read More)
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social media watch

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Sharnatlanta,
Aug 06, 2008
: I have seen this in action within my Twitter network and was pretty amazed. I know Firefox isn't a major corporation - but I was stunned when they contacted me about Firefox 3 crashes based on my tweets. Any corporation who doesn't have PR folks listening to social networks is losing customers based on negative word of mouth. Can you imagine if Apple responded to iPhone and MobileMe issues as they were happening?
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The Children of Web 2.0
Jun 26, 2008

Mashable! Our children are for the most part pretty incredible beings within their own right. They can make us proud and they can break our hearts. They are growing up in a world that is changing faster than ever before; faster than it has even changed within my lifetime so far. I still remember turning thirteen, getting ready to cel (Read More)
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