Submitted by Solacetech:
Think of 2008 as the year the Internet got greedy. As the recession goes digital, it's no longer enough to have an easy-to-use social-networking site, or blog software that corners the market on 13-year-olds. Now, companies like Facebook and Twitter are betting their futures on the proposition that it's time to become a hub (Read More)
Submitted by Mary Trigiani:
Less altruistically, some businesses have discovered that Twitter is an effective way of communicating with consumers. Dell (NASDAQ: DELL) says Twitter has produced $1 million in revenue over the past year and a half through sale alerts. People who sign up to follow Dell on Twitter receive messages when discounted products (Read More)
: I spent 5 Hours on the phone with Dell yesterday! Dell can't even communicate with themselves, let alone the customer! They have really gone downhill. They used to be #1 in customer service, now they are one of the worst. They need a lot more than twitter to get them back where they were!
Scobleizer
Dave Winer talks about why FriendFeed hasn’t gotten super popular yet. He thinks there’s space for a new service between Twitter and FriendFeed. Everyone knows I’m FriendFeed’s #1 customer, but I’ve been studying the two services for a while and have found 10 reasons why FriendFeed isn’t (Read More)